FAQ

Want to ask us something? Feel free to message via the contact us page or find us on Facebook at Custom Knives by Scottie. But perhaps we’ve already answered your question below, take a look!

Care — all care is taken to create you a one-off masterpiece so hopefully you treat it with the same respect. Your blade is a high-carbon steel so it will rust if not kept clean and dry. Clean the blade by giving it a quick wipe after each use and we suggest a light oil applied to the hardwood handles to stop it drying out. Do not put in the dishwasher and be sure to get in touch if you need us to help with any maintenence. 

Postage —all knife prices include postage within Australia only. Orders will be mailed via regular Australia Post services unless an express option is needed. A "sign on delivery" will be added to your parcel, however no insurance will be purchased items unless requested prior. If you wish to add insurance it will be at your expense.

Gift Vouchers — if you’re looking for a gift that is one-of-a-kind, can be personalised, will last a lifetime, and can be passed down for generations then you gotta get a Gidgee! Gidgee Knives gift vouchers are available; all you have to do is ask.

Stainless Steel — we are happy to use stainless steel on request.  

G10 — G10 is a fiberglass based laminate. By soaking layers of fibreglass cloth in resin then compressing and baking it you get a very hard, lightweight, and strong material which is lightweight and ideal for knife handles. The surface texture can be smooth or textured to add grip. G10 is available in a range of colours including two tone. Ask us about what is in stock.

Kydex — Kydex is a line of thermoplastic acrylic-polyvinyl chloride materials manufactured in the USA and often used for firearm holsters and knife sheaths. It can be quickly heated then moulded to suit any particular knife shape.

Cerakote — Cerakote is a heavy duty ceramic coating applied to our blades to enhance the quality. It’s a paint-like material often used on metal, plastic and other surfaces to create an everlasting scratch and rust resistant end product. Cerakote is available in a range of colours will protect your blade from patina, corrosion, rust and abrasion damage. Cerakote is applied with an airbrush so it will in no way detract from your blade, it will only improve the quality.

Guarantee — don’t worry, we care about customer service! All Gidgee Knives and custom orders come with a workmanship warranty. If you’ve been a tosser don’t ask us to fix it. Need to send something back? You cover the cost of postage to us and we’ll cover the return.

Placing orders and making payment — full payment is required to begin your order. Once your design is agreed and payment has cleared a start will be made. An average turn around time can take months, however it can be much quicker, but all depends on current orders, stock and design of teh knife. If you have a specific date to prepare for, please enquire and we'll do our best. Direct bank deposit is preferred payment option, PAYPAL is also available. Bank details are on the Contact Us page.